Week 3 EOC Great Customer Experience

As far as I could remember having a great customer service, was when I had my very first job at my other college back home in Hawaii. The job that I had was working in a cafeteria in a small community college. When it came time to work for my shift, I didn’t expect a lot of students to come in all at once. I was working on the register and I didn’t really want to go there because it had a long line and I really hate ringing up too many people’s orders but I have no choice. As time passed by, and the line got shorter with less customers, I was happy. But then, a customer came up to me and ask for my help with a coffee machine, then another customer asked about what was in the food that we was serving. So I basically helped every customer that I can that day.
Helping with the customers I didn’t expect anything, it is usually the same thing that happens at work for me. I expect the customers to ask politely when they need help with something because having a customer who is not polite, it will ruin my whole day and it’s rude to me. Overall, at the end of the day, I got some tips from those customers I helped and thanks from them.
I got this great service because I was in there shoes once before. I was so lost in the cafeteria; I didn’t know how to work the machines or how to order the foods. I know how the customers feel. My theory on getting a great service is having a good attitude at work, it will reflect on the customers and your co-workers too.
It made me feel so good inside that my work place has a great customer service. It will help the business grow and more customers to come back for more. It also made me feel that I have the experience to help others and I could use this towards my future career. It made me remember this because I’m a person who likes to help other people in a situation that they could not figure out. But mostly all the customers that I helped were mainly the people I know.